Privacy Policy

Effective Date: 12 September 2026

270 Hours Plus respects your privacy and is committed to protecting the personal information you provide when using 270hoursplus.in.

This Privacy Policy explains how we may collect, use, process, store, and protect information when you browse our website, contact us, request a quote, upload an image or artwork, make a payment, or place an order.

1. Information We May Collect

Depending on how you use our website, we may collect:

• Your name
• Email address
• Billing and shipping address
• Order and transaction information
• Product and quantity selections
• Customisation instructions
• Photographs, images, artwork, or files you upload
• Quote requests and enquiries
• Customer-support correspondence
• Shipping and tracking information
• Device, browser, IP address, and website usage information where collected by our website or service providers

We collect only information reasonably required to provide our products, services, website functionality, and customer support.

2. How We Use Your Information

We may use your information to:

• Process and manage orders
• Prepare personalised or customised products
• Review uploaded photographs, images, or artwork
• Prepare quotations
• Process and confirm payments
• Arrange printing, production, fulfilment, and shipping
• Provide tracking and delivery information
• Respond to customer enquiries
• Handle refunds, replacements, or order problems
• Maintain business, accounting, and transaction records
• Prevent fraud and protect website security
• Improve our website and services
• Meet applicable legal, tax, and regulatory requirements

3. Uploaded Images, Photos and Artwork

If you upload photographs, artwork, graphics, logos, or other files for a custom product, the files will be used to prepare, produce, and fulfil your requested order.

Please upload only files that you own or have permission to use.

Uploaded files may be shared with printing or fulfilment partners only where reasonably necessary to produce and deliver your order.

Files may be retained for a reasonable period for production, customer support, record keeping, dispute resolution, or legal requirements.

4. Payment Information

Payments may be processed through independent third-party payment providers.

Where payment processing is handled by a payment provider, 270 Hours Plus does not intentionally store your complete debit-card or credit-card credentials on its own website.

Payment providers may process your information according to their own privacy policies, security procedures, and terms.

5. Printing, Fulfilment and Shipping Partners

270 Hours Plus may use third-party service providers for:

• Website hosting
• Payment processing
• Printing and manufacturing
• Order fulfilment
• Packaging
• Shipping and courier services
• Email services
• Website security
• Analytics and technical services

We may provide these service providers with information reasonably necessary to perform their services.

6. Cookies and Website Technologies

270hoursplus.in may use cookies or similar technologies to operate the website, remember preferences, maintain security, understand website usage, and provide ecommerce functionality.

Your browser may allow you to block or delete cookies. Some website features may not function correctly if essential cookies are disabled.

7. How We Protect Your Information

We take reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, or third-party service can be guaranteed to be completely secure.

8. Data Retention

Personal information may be retained for as long as reasonably necessary to:

• Complete and support your order
• Maintain transaction records
• Resolve disputes
• Prevent fraud
• Meet accounting and tax requirements
• Comply with applicable laws

Information that is no longer reasonably required may be deleted, anonymised, or securely retained where required by law.

9. Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or information about how your data is processed.

Please contact us by email if you wish to make a privacy-related request.

We may need to verify your identity before completing certain requests.

10. Children's Privacy

270hoursplus.in is not intended to knowingly collect personal information from children in a manner prohibited by applicable law.

If we become aware that personal information has been collected inappropriately, we will take reasonable steps to address the matter.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

270 Hours Plus is not responsible for the privacy practices, security, content, or policies of independent third-party websites. Please review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our website, products, payment systems, fulfilment arrangements, service providers, or legal requirements change.

The latest version will be published on 270hoursplus.in with an updated effective date.

13. Contact Us

For privacy, personal information, order, payment, shipping, or general enquiries, please contact 270 Hours Plus by email.

Accessibility & Communication Notice: I am hearing impaired. Please communicate with me by email only. No calls, please.

Website: 270hoursplus.in